Privacy Policy

1. Who we are

Flip Labs Global LLC is a limited liability company organised under the laws of Delaware, United States, with its registered office at 16192 Coastal Highway, Lewes, DE 19958, United States. For the purposes of this policy, we are the controller of the personal information described below. You can reach us at support@payflip.xyz.

2. What we collect

This website is intentionally minimal. We collect only the following:

• Information you send us. If you email us, we receive your email address, your name if you provide it, and the contents of your message. We keep this correspondence so that we can respond and maintain a record of the exchange.
• Server logs. Our hosting provider records standard technical information for each request — IP address, user agent, requested URL, and timestamp. These logs exist to keep the site available and secure, and are retained for a limited period before deletion.

We do not use advertising trackers, we do not build behavioural profiles, and we do not operate accounts, forms, or payment processing on this website.

3. Cookies

This website sets no advertising or analytics cookies and requires no cookie consent banner, because it does not place non-essential cookies on your device.

4. Why we process it, and on what basis

We process correspondence in order to respond to you and to maintain business records — our legitimate interest in operating and communicating about the company, and where applicable the performance of steps taken at your request. We process server logs in our legitimate interest in keeping the site secure and available.

5. Who we share it with

We do not sell personal information, and we do not share it for advertising. We disclose it only to:

• Service providers acting on our instructions — our website hosting provider and our email provider — to the extent needed to run the site and receive mail.
• Professional advisers such as legal and accounting counsel, where confidentiality obligations apply.
• Authorities, where we are legally required to do so, or where disclosure is necessary to establish, exercise, or defend legal claims.

6. International transfers

We are established in the United States and our service providers may process data there or elsewhere. Where information is transferred out of the jurisdiction in which it was collected, we rely on appropriate safeguards offered by the relevant provider.

7. How long we keep it

Correspondence is retained for as long as needed to handle the matter and to meet our record-keeping obligations, then deleted. Server logs are retained for a short period, typically measured in weeks, and then discarded.

8. Your rights

Depending on where you live, you may have the right to access a copy of your personal information, to have inaccurate information corrected, to have information erased, to object to or restrict processing, and to receive your data in a portable format. You may also have the right to complain to your local data protection authority.

To exercise any of these rights, email support@payflip.xyz. We will respond within the period required by applicable law. We do not discriminate against anyone for exercising a privacy right.

9. Children

This website is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with information, contact us and we will delete it.

10. Security

This site is served exclusively over HTTPS with TLS 1.2 or above. No method of transmission or storage is perfectly secure, but we take reasonable measures appropriate to the very limited amount of data this website handles. To report a security issue, write to security@payflip.xyz.

11. Changes to this policy

If we change this policy we will update the date at the top of the page. Material changes will be described here rather than made silently.

12. Contact

Flip Labs Global LLC
16192 Coastal Highway, Lewes, DE 19958, United States
support@payflip.xyz
+1 402 876 0931